FAQ ( Frequently Asked Questions )

1. Why are you considered India’s No.1 Packers and Movers?

We are recognized as India’s No.1 Packers and Movers because of our nationwide presence, years of industry experience, trained professionals, modern packing techniques, and thousands of satisfied customers. Our focus on safety, transparency, on-time delivery, and customer satisfaction sets us apart from others in the relocation industry.

2. What relocation services do you offer?

We provide complete end-to-end relocation solutions, including:

  • Household shifting

  • Office and corporate relocation

  • Local, domestic, and intercity moving

  • Vehicle transportation (car & bike)

  • Packing and unpacking services

  • Loading and unloading

  • Warehousing and storage services

  • Insurance coverage for goods

All services are customizable based on customer requirements.

3. How do you ensure the safety of goods during shifting?

We use high-quality packing materials such as bubble wrap, corrugated sheets, stretch film, foam, and sturdy cartons. Fragile items are packed with extra care, and all goods are handled by trained professionals using proper tools and equipment. Additionally, we offer transit insurance to provide complete peace of mind.

4. Do you provide insurance for household or office goods?

Yes, we offer comprehensive transit insurance to protect your goods against damage, loss, or theft during transportation. Our team assists customers with insurance documentation and claims, ensuring a smooth and hassle-free process.

5. How much does packing and moving cost?

The cost depends on several factors such as:

  • Distance between pickup and delivery location

  • Volume and type of goods

  • Packing materials required

  • Type of service (local or domestic)

  • Insurance coverage

We provide transparent pricing with no hidden charges after a free pre-move survey.

6. Do you offer free pre-move surveys?

Yes, we conduct a free pre-move survey to assess your relocation needs accurately. This helps us plan the move efficiently and provide an exact cost estimate.

7. How long does the relocation process take?

The duration depends on the distance and size of the move. Local shifting usually takes 1 day, while domestic relocation can take anywhere from 2 to 7 days. We always aim for timely and committed delivery schedules.

8. Are your staff and labor professionally trained?

Absolutely. Our staff is professionally trained in packing, handling, loading, unloading, and transportation techniques. They follow strict safety standards to ensure damage-free relocation.

9. Do you handle interstate and nationwide relocations?

Yes, we provide reliable interstate and nationwide relocation services across all major cities and towns in India, ensuring smooth and secure transportation of goods.

10. Can you transport cars and bikes safely?

Yes, we offer specialized car and bike transportation services using enclosed carriers and advanced safety measures to prevent damage during transit.

11. Do you provide unpacking and rearranging services?

Yes, after delivery, our team assists with unpacking and placing items as per customer instructions. We also collect and dispose of packing waste responsibly.

12. What makes you different from local packers and movers?

Unlike unorganized local movers, we offer:

  • Verified and trained staff

  • High-quality packing materials

  • Written agreements and invoices

  • GPS-enabled vehicles

  • Insurance coverage

  • Dedicated customer support

This ensures a safe, reliable, and professional moving experience.

13. How can I book your services?

You can book our services by calling our customer support number, filling out the inquiry form on our website, or contacting us via WhatsApp. Our relocation experts will guide you through the entire process.

14. Do you provide storage and warehousing facilities?

Yes, we offer secure, clean, and climate-controlled warehousing solutions for short-term and long-term storage needs.

15. What precautions do you take for fragile and valuable items?

Fragile and valuable items such as glassware, electronics, antiques, and artworks are packed using special materials and handled with extra care. Custom crating options are also available if required.

16. Do you provide tracking facilities during transportation?

Yes, we provide real-time shipment tracking through GPS-enabled vehicles and regular status updates. Customers can stay informed about their goods at every stage of the move, ensuring transparency and peace of mind.

17. What documents are required for booking packers and movers services?

Generally, we require a government-issued ID proof (Aadhaar, PAN, or Passport) and basic booking details. For vehicle transportation, additional documents such as RC copy and insurance papers may be required. Our team assists customers with all documentation.

18. Are there any hidden charges involved?

No. We follow a transparent pricing policy with no hidden costs. All charges are clearly mentioned in the quotation provided after the pre-move survey. Any additional service requested by the customer is discussed and approved in advance.

19. What should I do to prepare before the moving day?

Before moving day, we recommend:

  • Decluttering unwanted items

  • Keeping important documents, jewelry, and valuables separately

  • Informing society management in advance

  • Disconnecting appliances like AC, geyser, and washing machine

Our team will guide you with a complete moving checklist for a smooth experience.

20. What happens if there is a delay or damage during transit?

In rare cases of delay or damage, our customer support team takes immediate action. If goods are insured, we assist with a fast and hassle-free claim process. Customer satisfaction and quick resolution are our top priorities.

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