Privacy Policy
At India’s No. 1 Packers and Movers, we are committed to protecting the privacy and personal information of our customers, visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or communication channels.
1. Information We Collect
We may collect the following types of information when you use our services or website:
Personal details such as name, phone number, email address, pickup and delivery address
Move-related details including inventory information, relocation dates, and service preferences
Payment-related information (processed securely through authorized payment gateways)
Technical information such as IP address, browser type, device details, and website usage data
Communication records from calls, emails, chats, or enquiry forms
2. How We Use Your Information
The information collected is used strictly to:
Provide and manage packing and moving services
Respond to enquiries, quotations, and customer support requests
Schedule pickups, deliveries, and service coordination
Improve our services, website functionality, and customer experience
Send service-related updates, confirmations, and notifications
Comply with legal, regulatory, and operational requirements
We do not sell, rent, or trade your personal information to third parties.
3. Data Protection & Security
We take appropriate technical and organizational measures to protect your data against:
Unauthorized access
Data loss, misuse, or alteration
Disclosure to unauthorized parties
Access to personal data is limited to authorized personnel only and handled in accordance with strict internal security procedures.
4. Sharing of Information
Your information may be shared only in the following cases:
With trusted internal teams and service partners solely for relocation services
With government or legal authorities when required by law
With payment processors to complete transactions securely
All third parties are obligated to maintain confidentiality and data protection standards.
5. Cookies & Website Tracking
Our website may use cookies to:
Enhance user experience
Analyze website traffic and performance
Improve navigation and service offerings
Cookies do not collect personal information unless voluntarily provided by the user. You can disable cookies through your browser settings if desired.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage users to review their privacy policies separately.
7. Customer Rights
You have the right to:
Request access to your personal data
Request correction or update of incorrect information
Request deletion of personal data (subject to legal obligations)
Opt out of promotional communication at any time
Requests can be made by contacting us using the details provided below.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfill service obligations
Maintain legal and accounting records
Resolve disputes and enforce agreements
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:
India’s No. 1 Packers and Movers
📞 Customer Support: +91 9122738888
📧 Email: info@indiapackersgroup.com
🌐 Website: www.indiapackersgroup.com
